Event inquiries
Privacy, in plain language
This notice explains the information used by this events website and inquiry form.
Information collected
The inquiry form collects your name, email, event type, approximate date, date flexibility, and guest range.
You may also provide a phone number, organization, preferred spaces, contact preference, and message.
The form stores its source page, submission time, and campaign tags present in the page address.
How it is used
We use inquiry details to understand your event, route the request, respond, and continue planning with you.
A unique submission token helps prevent duplicate records and allows an interrupted email delivery to resume safely.
Who receives it
Inquiry details are stored for the hotel and may be sent to the hotel events team and property marketing team.
Site infrastructure and an email delivery provider process the information needed to store and route each inquiry.
Site activity records
We record form views, form starts, and submissions with the page path and campaign source.
These records do not include the inquiry fields you type into the form.
For abuse prevention, the server converts the request IP address into a protected keyed value for hourly counts.
The plain IP address is not stored in those counts. Expired hourly counts are removed during later submissions.
How long records remain
Lead records are retained for up to 24 months after the event month.
If no date is supplied or dates are flexible, records are retained for up to 24 months after submission.
Basic site activity records are retained for up to 12 months. Expired records are removed during later submissions.
Questions or deletion requests
Contact property marketing with a privacy question or request concerning an event inquiry.
marketing@laurellodging.com